Of late, telecom billing has become a battlefield filled with landmines. The frequent launch of new technologies coupled with a rise in competition has stretched telcos to their wits end. Emerging technologies like IoT have posed new requirements, which simply cannot be fulfilled with traditional telecom charging system architecture.
It is no secret that telecom operations are changing fast. The rise in competition has brought with itself new requirements that need to be fulfilled by telcos. Regardless of the scale of an operator, the requirements are the same for all. Therefore, everyone connected with the industry needs to pull up their socks and take the emerging challenges head on.
Service delivery value chain has experienced major transitions in the past few years. The rigidness of telcos and their over-dependence on traditional telecom solutions has caused them to lose their dominant position in the value chain.
Cloud-based computing has been particularly rewarding for the IT sector. Its ability to cut down on TCO (Total Cost of Ownership) has been the biggest driver for its mass employment by different companies. But there are other benefits of cloud platform as well, especially for the highly-competitive telecom industry.