Billing and charging are two of the most important functions of a telecom operator. When they are not done right, the results are immediate and you start losing customers faster than you can ever imagine. Therefore, every player in the market including MNO, MVNO and MVNE should get their billing and charging on track, if they want to derive the best results from their efforts.
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Warning Signs of Impractical Billing Solutions
The sheer importance of a business’s billing solutions cannot be overstated enough. Aside from the obvious factor of producing revenue, billing systems go far beyond the actual practice of billing to receive the money that will keep a business afloat.
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