Customer service and experience are quite important in every industry, especially telecommunications where the whole industry is dependent on customer satisfaction. To ensure the customer needs are fulfilled, several key players have entered the market. These are MNO/MVNO/MVNE/MVNA. One of the famous internet providers is Telgoo5. Let’s dive deeper into the topic and learn more about these networks.Continue reading
What is MVNO, and what does it mean?
MVNO is an abbreviation of “mobile virtual network operator.” basically, it is a wireless services provider that doesn’t own the wireless network infrastructure over which it provides services to its customers. It uses one or more major networks to provide the cell phone service.
Most MVNOs offer prepaid and postpaid phone plans making billing easy for consumers.
In today’s world of telecom providers, the MVNE plays a pivotal role in behind-the-scenes operations. MVNE or Mobile Virtual Network Enabler can be thought of as the backbone of MVNOs. They are a telecom solution for network infrastructure and other services such as administration, operations support systems, SIM provisioning, and business support systems. An MVNE specializes in the planning, implementation, and management phases of companies that offer mobile services.Continue reading
MVNE, or Mobile Virtual Network Enablers is a business entity that provides network infrastructure and business services to MVNOs, or Mobile Virtual Network Operators. This unburdens the MVNO from most business and support functions, while allowing them to offer services to customers with their own brands.Continue reading
OCS system is permitting an MVNA and a communications service provider to charge their customers, in real time, based on service usage. The OCS helps enhance the system by dividing business activities and decreasing technical and trader reliance and decreasing the favor for new services.Continue reading
An Online Charging System (OCS) is the most essential resource for telecom operators. Given the rate of rising competition, it is vital that telcos monetize services in attractive packages and have complete accountability of every single customer service usage.Continue reading
When it comes to billing clients for the services rendered, a time delay between service delivery and client billing leaves space open for errors which can be costly to communication service providers. In contrast, a real-time charging system ensures that every second of communication service is accounted for at the moment it happens so that billing can be accurate. Without real-time charging, the communication service industry could not exist as it does today. Let’s explore why.Continue reading
If you are thinking about starting your own mobile virtual network operator (MVNO) service, then you have got a world of challenges ahead of you. From taking care of licenses to finding the perfect enabler, reaching out to your target audience to setting up the right billing solutions, you have a lot to do to launch your MVNO service.Continue reading
A big part of any business is keeping up with the trends and advancements that are continually changing the way business is done. In the telecommunications realm, these changes are a constant, never-ending process. Keeping up with new demands is vital to maintaining current customers and enticing new ones. Real-time charging is one of these advancements that need to be implemented in a growing business. Here’s a look at how staying relevant in real-time charging impacts business and what you can do to keep up with these changes.Continue reading