In the business world, there is frequently a delay between the time services are delivered and an invoice is created and when the payment is collected when it comes to charging a customer for labour or services. However, these delays create spaces where errors or mistakes in billing and collecting money may occur. Revenue leakage […]
When it comes to billing clients for the services rendered, a time delay between service delivery and client billing leaves space open for errors which can be costly to communication service providers. In contrast, a real-time charging system ensures that every second of communication service is accounted for at the moment it happens so that […]
Service delivery value chain has experienced major transitions in the past few years. The rigidness of telcos and their over-dependence on traditional telecom solutions has caused them to lose their dominant position in the value chain.