OCS system is permitting an MVNA and a communications service provider to charge their customers, in real time, based on service usage. The OCS helps enhance the system by dividing business activities and decreasing technical and trader reliance and decreasing the favor for new services.
Let’s just cut right to the chase; if you and your business are looking to become a household mobile virtual network operator (MVNO) brand, you need to be offering the most advanced billing and charging solution that you possibly can.
The purpose of a business is to generate revenue. Businesses that do not do so are going to crumble and fail before they can ever get off of the ground. Therefore, the importance of the charging systems that your business offers is crucial.
For any telecom company, an online charging system (OCS) is a necessity rather than a luxury.
When set up the right way, an OCS system can help you provide better services to clients. With its smooth service delivery and automation of various billing processes, it is a charging system telecom companies rely upon to improve their operations by a large margin.
In the world of telecom, a bill shock is the surest way to lose your customers. You can do everything right, from creating the perfect plan to delivering your services as per expectations, but if your billing is not in place then you are in a world of trouble. Especially for small-scale MVNOs that thrive on supporting small customer bases, an inefficient billing system can sound the death knell for their business. The biggest reasons why many billing systems fail is due to the inefficiency of the OCS. Hence, it makes all the more sense to fix the problem at its source.
While there are many tech companies offering online charging solutions, not all are created equal. It’s an extremely technical field. The lingo alone can be overwhelming.