OCS system is permitting an MVNA and a communications service provider to charge their customers, in real time, based on service usage. The OCS helps enhance the system by dividing business activities and decreasing technical and trader reliance and decreasing the favor for new services.
The central component of the OCS system provides a network service interface for handling the customer services. Using the linking we can configure information related with customers, products, etc.
As a service provider, you need to offer more than fundamental connectivity for your end users. You need to provide strong customer service, too. Billing needs to be offered in real-time and it should consider the customer’s most present usage in order to alligate confusion delays in payment—and ensure that you get the reimbursement that you need.
An online charging system (OCS) is a software platform that eases real-time customer billing based on the satisfaction and capacity of services provided.
Following are some of the Compensations An OCS Platform Provide:
1. A Better Follower Experience
An OCS system will allow your customers to access their account from a variety of mobile devices. Subscribers can access rates and charges, and manage their account in real-time with an OCS and can be billed through convergent charging system. Investing in an OCS will therefore improve the overall quality of service and create satisfied customers.
2. Charge For Service In Real Time
Waiting until after a service is rendered to charge for data usage could result in a big earnings loss for the company as some customers might not pay their bills. Smooth running of the billing collection process by charging your follower as they approach the information you provide.
3. Obtaining More Market Share And Applicability
One of the only ways to enlarge your business as a service provider is to offer new and tempting services for your customers. Achieve this with the pliable and efficient billing service of an OCS. This will increase market share and separate your business from your competitors in the market.
Telgoo5 is a telecommunications billing provider that helps support engineers with its strong OCS platform.
With telecoms facing the heat of opposition we are seeing a noticeable change in their way of working. Their focus has shifted from just building up their network abilities to increasing the experience of customers and they are doing their level best to keep them occupied with new and innovative benefaction. Given the current situations, a ground-breaking OCS has become standard for the direction.