top-menu

Tag: Real Time Billing

How Real-Time Billing Can Improve Customer Service Interactions

In the competitive landscape of telecommunications, providing exceptional customer service is paramount to retaining clients and attracting new ones. One of the key innovations driving superior customer service is real-time billing. By leveraging real-time billing systems, telecom companies can enhance their interactions with customers, leading to increased satisfaction, loyalty, and overall business success. This article delves into the various ways real-time billing can transform customer service interactions for the better.

Continue reading

Get Your Hands on the Billing and Charging Platform of 2021

2021 is a year that promises hope after the disastrous 2020 for the whole world. Telecom industry has stayed a constant factor in the lives of the people, connecting them to each other when they cannot go out. Despite their positive roles in the crisis situations; MNO, MVNE, MVNO have suffered greatly. 2021 offers a chance to get back the lost revenue, but it requires billing and charging platform of the next generation.

Continue reading