If you manage a telecom company, then it is crucial to have an online charging system (OCS) in place.
Having an OCS system does not only automate your billing to a large extent, but it also makes it easier for customers to use your services. It also minimizes common errors that come with everyday billing and charging, which once again leads to better customer experiences.
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The MVNO world is facing a new wave of change due to evolving demand and competition. Additionally, technology advancements bring new challenges and opportunities for MVNOs. So why should you use Telgoo5’s MVNO solutions instead of another company’s? Here are several reasons why:
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For any telecom company, an online charging system (OCS) is a necessity rather than a luxury.
When set up the right way, an OCS system can help you provide better services to clients. With its smooth service delivery and automation of various billing processes, it is a charging system telecom companies rely upon to improve their operations by a large margin.
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In modern-day telecom operations, real-time charging is crucial. There are a plethora of benefits when you use a real-time charging system. The most important are as follows:
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Running your own mobile virtual network operator (MVNO) is no easy feat. Even when you don’t have to set up the physical infrastructure for telecom services, you have an array of essential features to take care of while deploying your services to your customers.
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Participants within the telecom sector will agree that service providers who act as mobile virtual network operators (MVNOs) face a lot of competition daily. Your agreement will come through more strongly if you run an MVNO yourself.
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Telcos utilizing traditional billing systems are at a clear disadvantage. Charging and billing prepaid, postpaid and broadband services distinctly under different platforms is not ideal for a telecom business, especially in the current scenario. As competition skyrockets and profits via staple services like calls, SMS and internet data diminish, the ARPU is decreasing fast. To counter this loss of profit, it is essential to come up with services that evoke customer trust and interest. This is where convergent real time billing system comes into the picture.
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Becoming a virtual mobile network operator (MVNO) in the U.S. telecom and communications sector is a feat that not everyone can achieve successfully. Whether you are a big tech conglomerate or a famous entertainment giant, your current level of success might not be relevant in the competitive MVNO segment.
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The emergence of new devices, services, and applications enables customers to experience a digital reality. The new digital lifestyle has transformed end-users expectations as customers demand various types of services to be charged in real-time, consumed online, and be available whenever they want.
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With the advancement of technology, the telecom industry is going through quick transitions. The workflow and requirements keep on changing according to customer and business trends. Any laxity in tending to the ongoing trends can be detrimental to a business operation, and in some cases even lead to the complete breakdown of a telecom operation. Hence, it is essential to incorporate vital functionalities into one’s telecom billing software to avoid failure at all cost.
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