In the world of telecom, a bill shock is the surest way to lose your customers. You can do everything right, from creating the perfect plan to delivering your services as per expectations, but if your billing is not in place then you are in a world of trouble. Especially for small-scale MVNOs that thrive on supporting small customer bases, an inefficient billing system can sound the death knell for their business. The biggest reasons why many billing systems fail is due to the inefficiency of the OCS. Hence, it makes all the more sense to fix the problem at its source.Continue reading
There are plenty of terms getting tossed around in the telecom industry these days, and one of them is MVNO.
MVNO or mobile virtual network operator is an alternative to traditional data and phone services providers. They act as a refreshing option for people who are sick of the red tape, excess fees and problems that come hand-in-hand with relying on the bigger companies. MVNOs provide data and cell phone services directly to their customers, which makes them a preferable option.Continue reading
With telcos facing the heat of competition, we are seeing a marked change in their way of working. Their focus has shifted from just building up their network capabilities to enhancing the experience of customers and they are doing their level best to keep them engaged with new and innovative offerings. Given the current circumstances, a cutting-edge OCS has become par for the course.Continue reading
The modern-day telecom industry is going through transitions faster than ever before. Addressing the demands of finicky customers, fighting off the competition at every step of the way and countering the threat of OTT platforms is proving too much to handle for even seasoned telecom operators. This is the main reason why they are trying to maximize their outreach in every way possible. As a result of their efforts, new platforms for telecom service delivery have being created in the form of: MNO, MVNO, MVNA, and MVNE.Continue reading
If your MNVO wants to have any chance of success, you need to have an excellent OCS to charge your customers accurately and regularly.
One of the biggest hurdles that MNVOs face is the fact that they are constantly having to prove their worth. People are still used to working with bigger telecom companies and might be suspicious of an MNVO.Continue reading
If you’re ready to take your telecom business into the future, an OCS is the core of any telecom billing operations. But when you look for an OCS, you will discover that there are many choices out there. So we have provided with you some important things to look for when you want to choose the right online charging system for you and for your company.Continue reading
The complexity of managing a telecom company is mind-boggling. Any telecom company worth its salt must ensure that its technology platform is running 24 hours a day. Others activities like billing and interactions with the customers also have to be taken care of. A good online charging system can help eliminate a lot of tasks from your employees. Cloud-based operations have revolutionized the way online charging systems work. But such software platforms are still underutilized in the telecom industry.Continue reading
It’s expected that by the year 2020, the worldwide MVNO market’s going to be worth $73 billion, and the subscriber number will exceed 300 million, with its CAGR at 10%. One of the things that gives the MVNOs an edge over the MNOs is things like:
- Agile infrastructure
- Can offer innovative and niche products