Billing and charging are two of the most important functions of a telecom operator. When they are not done right, the results are immediate and you start losing customers faster than you can ever imagine. Therefore, every player in the market including MNO, MVNO and MVNE should get their billing and charging on track, if they want to derive the best results from their efforts.
An Online Charging System (OCS) is the most essential resource for telecom operators. Given the rate of rising competition, it is vital that telcos monetize services in attractive packages and have complete accountability of every single customer service usage.
Back before large grocery chains and big box stores became the norm, people would have to visit specialized retailers for all of their weekly shopping. One family would have to visit a bakery for bread, a deli or butcher for meat, a farmer’s market for produce, and a liquor store for alcohol.
When it comes to billing clients for the services rendered, a time delay between service delivery and client billing leaves space open for errors which can be costly to communication service providers. In contrast, a real-time charging system ensures that every second of communication service is accounted for at the moment it happens so that billing can be accurate. Without real-time charging, the communication service industry could not exist as it does today. Let’s explore why.
The Telgoo5 online charging system processes millions of transactions for our customers every day. Charging happens in real time which allows for more reliable billing, less frequent errors, and improved efficiency. We have built our convergent real time billing system so that it can support your unique business requirements. We can support both prepaid and postpaid plans.
Everyone is waiting for true 5G launch with bated breaths. It is supposed to reshape the way Internet is accessed and used. As telecom operators face the frenzy of excessive competition, monetization of 5G has become all the more important. It is vital that 5G is packaged in a way that is attractive to the subscribers, and at the same time brings in the much-needed revenue. Real time charging implemented via a convergent charging system has become the minimum requirement for telecom operators.
Convergent charging is a concept that all businesses in the telecoms industry need to familiarize themselves with. In the simplest of explanations, this type of charging method allows providers to consolidate all of their rendered services into one solo platform.
The sheer importance of a business’s billing solutions cannot be overstated enough. Aside from the obvious factor of producing revenue, billing systems go far beyond the actual practice of billing to receive the money that will keep a business afloat.
When MVNO is your business, CDRs (Call Detail Records) are a part of your daily routine. As packages change and real-time charging becomes more important, new ways of processing these CDRs become necessary. This necessity leads to the question of how CDR mediation services can be beneficial to your business.
If you are thinking about starting your own mobile virtual network operator (MVNO) service, then you have got a world of challenges ahead of you. From taking care of licenses to finding the perfect enabler, reaching out to your target audience to setting up the right billing solutions, you have a lot to do to launch your MVNO service.