OCS system is permitting an MVNA and a communications service provider to charge their customers, in real time, based on service usage. The OCS helps enhance the system by dividing business activities and decreasing technical and trader reliance and decreasing the favor for new services.Continue reading
Telecom billing has a very important role to play in driving the success of modern-day telecom operators. Due to Covid-19, businesses are experiencing stagnation. So, if you want to stay competitive and increase your customer base, it is the right time to improve your service model. With a convergent charging platform, it is easier to digitalize services and monetize assets. Especially if you can find a proven platform that is secure, flexible and completely scalable.Continue reading
Billing and charging are two of the most vital functions for MNOs, MVNOs and MVNE. While the bigger companies have vast resources to implement billing and charging system as per their specific requirements, the smaller companies struggle to keep up with them. Nowadays, the pressure is intense when it comes to the competition between different telecom companies. If you are not supporting your customers on time, and not providing them the required support, you are likely to lose ground.
Convergent charging is an essential requirement of modern-day MVNOs (Mobile Virtual Network Operators). It is the holy-grail of billing as it can empower your monetization and billing strategy. The inherent strength of a convergent charging platform lies in its real-time charging functionality, which ensures all the services delivered by an operator are charged accurately.Continue reading
Covid-19 pandemic outbreak has impacted the fate of many businesses in 2020. However, telecom industry has stood strong in these times, and has allowed people to stay in touch via technology. It does deserve special credit for mitigating the impact by allowing companies to operate via work-from-home model. Despite all the work, telecom industry is still experiencing a trend of reduced revenues, which can be attributed to the excess use of OTT platforms like Skype, Whatsapp, and more recently ‘Zoom’ calling. To counter these OTT platforms, there is an exigent need for convergent charging and more flexible monetization solutions.Continue reading
Convergent charging has become the basis of almost every telecom business. As billing remains crucial for a telecom business, the role of convergent charging and OCS system is rising in significance. Almost every business strategy that a telecom operator conceptualizes has to be readily supported by the billing system.Continue reading
With the advancement of technology, the telecom industry is going through quick transitions. The workflow and requirements keep on changing according to customer and business trends. Any laxity in tending to the ongoing trends can be detrimental to a business operation, and in some cases even lead to the complete breakdown of a telecom operation. Hence, it is essential to incorporate vital functionalities into one’s telecom billing software to avoid failure at all cost.Continue reading
With telcos facing the heat of competition, we are seeing a marked change in their way of working. Their focus has shifted from just building up their network capabilities to enhancing the experience of customers and they are doing their level best to keep them engaged with new and innovative offerings. Given the current circumstances, a cutting-edge OCS has become par for the course.Continue reading