If you’re ready to take your telecom business into the future, an OCS is the core of any telecom billing operations. But when you look for an OCS, you will discover that there are many choices out there. So we have provided with you some important things to look for when you want to choose the right online charging system for you and for your company.
Look for an OCS that can Handle Complex Revenue Management
The first thing that you want to look for in an OCS is if it is able to handle complex revenue situations. The older charging plans had been focused on the specific charging plans and ratings. But when you are looking for your OCS, you want to have something that can keep up with the needs of your customers. With these types of capabilities, you’ll be able to handle the complex requirements that prepaid and postpaid models have.
Look for an OCS That Can Support Future Technologies
With new technologies evolving such as VoLTE, IoT and 5G, you want to be ready for handling the future’s emerging requirements. A high-quality OCS will be able to monetize the future technologies and popular multimedia technologies. This will allow you to bill the customers in the future without having to switch your billing solutions for your telecom too often.
Look for an OCS That Can Provide Analytics
One of the biggest things that you want to have when you are looking for an OCS is to find a system that shows your customers’ requirements. This will help you to create offers that will appeal to them. Unlike the rudimentary solutions which don’t have these types of capabilities, modern cloud-based OCS will provide these types of modern features. Looking for one that is powered by analytics also will enhance your profits and help you improve your bottom line by helping you provide what your customers need and want.
Look for an OCS With a Lower cost
Choosing an innovative OCS that’s cloud-based can help with reducing your operation expenses in a considerable way. This is because you don’t have to depend on hardware since it’s all cloud-based. You should search for the economical OCS solution so that you can save money while making the most of your move in the direction of digital transformation.
Look for an OCS That Can work Through a Distributed Infrastructure
Customer preferences can be fickle. This means that you want to choose an OCS that’s scalable and flexible. When your OCS is based in the cloud, it’s going to provide you with unmatched scalability and work through the distributed infrastructure. A cloud-based online charging system will also let you increase or decrease your operation’s scope anytime you want to do it.
Look for an OCS That’s Backed by Hosting in Real Time
If you require that interactions are transferred to your network in a real-time basis, this is something that you need to look for an OCS with this feature. Such an OCS will become a vital part of your convergent real time billing system and help you offer better service to your customers.
These are the six main things that you want to look for when you are choosing the system for online charging in the cloud for your business. These are the items that will help ensure that you are providing your customers with the best service and that you are saving money for your business.
If you are looking for the right system for online charging in the cloud, we offer a comprehensive OCS that can cover your needs. If you have any questions, let us know. We’re always happy to discuss your options with you.