Customer service and experience are quite important in every industry, especially telecommunications where the whole industry is dependent on customer satisfaction. To ensure the customer needs are fulfilled, several key players have entered the market. These are MNO/MVNO/MVNE/MVNA. One of the famous internet providers is Telgoo5. Let’s dive deeper into the topic and learn more about these networks.
MNOs: The need for Today’s business
Mobile network operators (MNOs) are telecommunication service providers that offer wireless voice, and data communication to their subscribed users. These network operators are known to be the backbone of the telecom industry as they own multiple components that grab users’ attention like talk and text, mobile plans, international calling, etc. Some of the prominent shareholders of this industry include Verizon, Sprint, T-Mobile, etc.
MVNOs and MNOs: Supporting each other
But with the advent of technology, MNOs couldn’t cater to the requirements of users, thus as a solution, MVNOs came into being. Mobile virtual network operators (MVNOs) are wireless service providers that do not have proper infrastructure or wireless networks. Instead, they borrow signals and coverage from large network carriers and then provide them to users.
● Full MVNO
has the potential to provide services to its user without owning a radio access network. It relies on MNO to provide network access but works on its own for other components like operations, infrastructure, data, etc.
● Light MVNO
emphasizes more on customer relations, sales branding, marketing, and customer services. This creates a model to guarantee new mobile offerings that do not need any burden in maintaining and operating.
● Second Brand MVNO
also known as skinny MVNO, handles marketing and sales, device management, billing and correction, and customer service. It also acts as a secure platform for customers to protect them from spam, fraud, and malware attack.
● Branded Reseller MVNO
has the most lightweight, easiest to set up, and has the lowest barrier to entry and exit. It is a convenient option for businesses that want to grow their brand and expand into industries like telecommunications.
More about MVNE
A mobile virtual network Enabler (MVNE) is an organization or company that provides business infrastructure solutions to the mobile virtual network operators (MVNOs). The MVNE is not directly linked to the customers or subscribed users but acts as an enabler to provide enough support and services to the MVNOs. These services include billing, administration, operations, base station subsystem support, operation support, and provisioning for back-end network elements.
Read More : How can MVNE grow your mobile brand?
MVNA: A group of MVNOs
A Mobile Virtual Network Aggregator (MVNA) is a connecting umbrella that unites all the small MVNOs and directly links it with a Mobile network operator (MNO) in one go instead of multiple MVNOs separately connecting to it. This feature allows bulk buying of data and signals from MNOs and reselling them to the smaller MVNOs. It enables MVNOs to get cost-effective profitable deals as MVNAs are capable of negotiating better deals with MNOs.
MNO/MVNO/MVNE/MVNA all play a vital role in the telecommunication industry and ensure that the customers’ needs are met and the users are fully satisfied. They do not work separately but rather in a coalition to ensure that the quality of network signals and connections is maintained with security intact. One of the best solutions is Telgoo5 – a telecom billing SaaS software based on an end-to-end cloud. This platform provides enough opportunities for these network operators, enablers, and aggregators to unite and develop.